Clear policies.
No confusion.

SHOP WITH CONFIDENCE

Return Policy

You may request a return or size exchange within 7 calendar days of delivery. Contact us on WhatsApp with your order details before sending anything back.

Eligible items

• The T-shirt is unused, unwashed and unworn except for a brief fit check.
• Original tags, packaging and invoice or order confirmation are available.
• The item has no stains, odour, damage or alterations caused after delivery.

Damaged, defective or incorrect items

Message us within 48 hours of delivery and share clear photos or a short video of the item and package. After verification, we will arrange a replacement or refund without charging return shipping.

Items that cannot be returned

• Personalised, customised or final-sale items, unless defective or incorrectly supplied.
• Items returned after the return window or without their original condition and packaging.
• Damage caused by incorrect washing, ironing, handling or normal wear.

A size exchange depends on stock availability. If the requested size is unavailable, we may offer another colour, store credit or a refund.

FAIR & TRACEABLE

Refund Policy

Once an approved return reaches us, we inspect it and notify you of the result. Approved refunds are normally initiated within 5–7 business days after inspection.

• Prepaid orders are refunded to the original payment method whenever possible.
• Cash-on-delivery refunds are issued to a verified UPI ID or bank account shared securely with our support team.
• Original shipping charges are non-refundable for preference or size returns. They are refunded when the item was damaged, defective or incorrect.
• Banking or payment-provider processing time may continue after Teejalsa initiates the refund.

Cancellations

Request cancellation on WhatsApp as soon as possible. If production or dispatch has not started, we will cancel the order. Once dispatched, the order follows the return process above.

Never share an OTP, UPI PIN, card PIN or password with anyone claiming to represent Teejalsa. We do not need these details to process a refund.

YOUR DATA, RESPECTED

Privacy Policy

This policy explains how Teejalsa collects and uses personal information when you browse our website, place an order or contact us.

Information we may collect

• Name, mobile number, email address, delivery address and pincode.
• Order details, selected products, sizes, colours, payment status and support conversations.
• Basic device, browser and website-usage information needed for security and site improvement.

How we use it

• To confirm, produce, deliver and support your order.
• To provide returns, refunds, exchanges and customer service.
• To prevent fraud, protect the website and meet applicable legal obligations.
• To send marketing only where you have chosen to receive it; you may opt out at any time.

Sharing and retention

We share only the information reasonably required with trusted production, delivery, payment, hosting and support providers. We do not sell your personal information. Information is kept only as long as needed for the purposes above, accounting, dispute resolution and legal compliance.

Your choices

You may ask to access, correct or delete eligible personal information, withdraw consent for optional use, or raise a privacy concern by contacting us. WhatsApp interactions are also subject to WhatsApp’s own privacy practices.

Our services are intended for customers who can legally enter into a purchase. A parent or guardian should place orders for minors.

GOOD TO KNOW

Disclaimer

• Product mockups are visual references. Colour may vary slightly because of screen settings, fabric batches, lighting and printing processes.
• Minor differences in print position, scale or shade are normal production variations and do not affect the intended design.
• Garment measurements may vary by approximately 0.5 inch. Please review the size chart before ordering.
• Prices, discounts, availability and delivery estimates may change. The details confirmed for your order at purchase will apply.
• Customer reviews and social posts reflect individual experiences and do not guarantee identical results.

To the extent permitted by law, Teejalsa is not responsible for indirect loss arising from misuse of a product, incorrect care or reliance on external links. Nothing in these policies limits rights that cannot legally be excluded under applicable consumer law.